Privacy

This Privacy Policy applies between you, the User of this Website, and T.S. Hypnotherapy, the owner and provider of this Website.

T.S. Hypnotherapy takes the privacy of your information very seriously. This Privacy Policy applies to our use of  any and all Data collected by us or provided by you in relation to your use of the Website.

This Privacy Policy should be read alongside, and in addition to, our Terms and Conditions, which can be found here.

Please read this Privacy Policy carefully.

2. In this Privacy Policy, unless the context requires a different interpretation:

a. the singular includes the plural and vice versa;

b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of  this Privacy Policy;

c. a reference to a person includes firms, companies, government entities, trusts and partnerships;

d. “including” is understood to mean “including without limitation”;

e. reference to any statutory provision includes any modification or amendment of it;

f. the headings and sub-headings do not form part of this Privacy Policy.

3. This Privacy Policy applies only to the actions of T.S. Hypnotherapy and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may  provide to social media websites.

4. For purposes of the applicable Data Protection Laws, T.S. Hypnotherapy is the “data controller”. This means that T.S. Hypnotherapy determines the purposes for which, and the manner in which, your Data is processed.

5. We may collect the following Data, which includes personal Data, from you:

a. name;

b. date of birth;

c. gender;

d. contact Information such as email addresses and telephone numbers;

6. During discovery/assessment/treatment sessions we may additionally collect the following Data from you:

a.  Medical information;

b. Personal history details;

in each case, in accordance with this Privacy Policy.

7. We collect Data in the following ways:

a. data is given to us by you; and data is collected automatically.

b. Data That is Given to Us by You

8. T.S. Hypnotherapy will collect your Data in a number of ways, for example:

a. when you contact us through the Website, by telephone, post, e-mail or through any other means;

b. when you complete surveys that we use for research purposes (although you are not obliged to respond to them);

c. when you make payments to us, through this Website or otherwise;

d. when you use our services;

in each case, in accordance with this Privacy Policy.

9. To the extent that you access the Website, we will collect your Data automatically, for example:

a. we automatically collect some information about your visit to the Website. This information helps us to make  improvements to Website content and navigation, and includes your IP address, the date, times and frequency  with which you access the Website and the way you use and interact with its content.

b. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more  information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

10. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible  service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

a. internal record keeping;

b. the development of treatment plans;

c. for maintaining your website profile and in accordance with our after-sales service agreement;

d. archived for legal and insurance purposes;

e. anonymised submission, with consent, to routine supervision by our governing body;

in each case, in accordance with this Privacy Policy.

11. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are  not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

12. We may share your Data with the following groups of people for the following reasons:

a. third party service providers who provide services to us which require the processing of personal data – only  where it is necessary, by consent, to involve other therapists/practitioners in your case;

b. third party payment providers who process payments made over the Website – to enable third party payment  providers to process user payments and refunds;

c. relevant authorities – in very rare cases, if we deem that you pose a significant risk to yourself or others,  information can be shared, even without consent, where necessary, with police or medical health professionals;

in each case, in accordance with this Privacy Policy.

13. We will use technical and organisational measures to safeguard your Data, for example:

a. access to your account is controlled by a password and a user name that is unique to you.

b. we store your Data on secure servers.

14. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any  misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail  address: [email protected].

15. If you want detailed information from Get Safe Online on how to protect your information and your computers and  devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

16. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the  period necessary to fulfil the purposes outlined in this Privacy Policy.

17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

18. You have the following rights in relation to your Data:

a. Right to access – the right to request

(i) copies of the information we hold about you at any time, or

(ii) that we  modify, update or delete such information. If we provide you with access to the information we hold about you,  we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally  permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.

c. Right to erase – the right to request that we delete or remove your Data from our systems.

d. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which  we can use it.

e. Right to data portability – the right to request that we move, copy or transfer your Data.

f. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

19. If you have entered into a Contract with us, erasure of Data under section 19c will not be possible for insurance reasons: Your Data will be archived when the Contract is at an end. It will be stored in secure archive for 7 years after  your last session. Any subsequent Contracts for Services will commence afresh.

20. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data  (where consent is our legal basis for processing your Data), please contact us via this e-mail address:  [email protected].

21. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able  to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s  Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

22. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes  during the period for which we hold it.

23. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.

24. T.S. Hypnotherapy may, from time to time, expand or reduce our business and this may involve the sale and/or the  transfer of control of all or part of T.S. Hypnotherapy. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will,  under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

25. We may also disclose Data to a prospective purchaser of our business or any part of it.

26. In the above instances, we will take steps with the aim of

a. ensuring you are suitably notified;

b. ensuring your privacy is protected.

27. This Website may place and access certain Cookies on your computer. T.S. Hypnotherapy uses Cookies to improve  your experience of using the Website and to improve our range of services. T.S. Hypnotherapy has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

28. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

29. Before the Website places Cookies on your computer, you will be presented with a message bar or suitable popup requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling T.S. Hypnotherapy to provide a better experience and service to you. You may, if you wish, deny consent to the placing of  Cookies; however certain features of the Website may not function fully or as intended.

30. This Website may place the following Cookies:

Type of Cookie	Purpose
Strictly necessary cookies	These are cookies that are required for the operation of  our website. They include, for example, cookies that  enable you to log into secure areas of our website, use a  shopping cart or make use of e-billing services.
Analytical/performance cookies	They allow us to recognise and count the number of  visitors and to see how visitors move around our website  when they are using it. This helps us to improve the way  our website works, for example, by ensuring that users  are finding what they are looking for easily.
Functionality cookies	These are used to recognise you when you return to our  website. This enables us to personalise our content for  you, greet you by name and remember your preferences  (for example, your choice of language or region).

31. You can find a list of Cookies that we use in the Cookies Schedule.

32. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept  Cookies but this can be changed. For further details, please see the help menu in your internet browser. You can  switch off Cookies at any time, however, you may lose any information that enables you to access the Website more  quickly and efficiently.

33. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the  Website more quickly and efficiently including, but not limited to, personalisation settings.

34. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance  provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

35. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will  also find details on how to delete cookies from your computer.

36. You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights  under this Privacy Policy where we reasonably believe your rights will not be affected.

37. If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid,  illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the  validity and enforceability of the other provisions of this Privacy Policy will not be affected.

38. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a  waiver of that, or any other, right or remedy.

39. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising  under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

40. T.S. Hypnotherapy reserves the right to change this Privacy Policy as we may deem necessary from time to time or as  may be required by law. Any changes will be immediately posted on the Website and you are deemed to have  accepted the terms of the Privacy Policy on your first use of the Website following the alterations.

 You may contact T.S. Hypnotherapy by email at [email protected].

41. This Privacy Policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en). This Privacy Policy was created on 02 November 2023.

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we  have missed a cookie or there is any discrepancy, please let us know.